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Service Level Calculation software
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Service Level Calculation

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Released: October 16, 2012  |  Added: October 16, 2012 | Visits: 370

IT Service Management Toolkit Vol. 1 This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more... Platforms: All

License: Shareware Cost: $129.00 USD Size: 2.61 MB Download (28): IT Service Management Toolkit Vol. 1 Download

Added: July 09, 2013 | Visits: 316

NSLA : Network SLA NSLA : Network SLA is to monitor a network SLA (Service Level Agreement) based on SLM (Service Level Management). Platforms: PHP

License: Freeware Size: 399.36 KB Download (19): NSLA : Network SLA Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 5.660

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (594): ManageEngine SupportCenter Plus Download

Added: April 20, 2006 | Visits: 2.349

ServersCheck STANDARD Edition ServersCheck is a software application for monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring of up to 10 devices in this version with alerting via email, network message or SMS. Platforms: Windows

License: Freeware Size: 5.27 MB Download (185): ServersCheck STANDARD Edition Download

Added: August 12, 2008 | Visits: 819

OmniAnalyser Standard Edition OmniAnalyser is a client-server software for Service Level reporting as well as measuring and monitoring messaging traffic and resources usage in MicrosoftO Exchange or Lotus Notes. It collects comprehensive traffic data from messaging organisations, consolidates and analyse this data and finally... Platforms: Windows

License: Shareware Cost: $0.00 USD Download (93): OmniAnalyser Standard Edition Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.068

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive... Platforms: Windows

License: Freeware Size: 263.67 KB Download (756): ErlangXLS Download

Added: June 20, 2010 | Visits: 1.500

System Garden Habitat Habitat from System Garden is a performance monitor of applications and operating system with the ability to track availability and service level. System Garden Habitats design goals are to be of modest size, flexible and ubiquitous. The core of habitat provides a mechanism for collecting,... Platforms: *nix

License: Freeware Size: 512 KB Download (94): System Garden Habitat Download

Released: November 21, 2012  |  Added: November 21, 2012 | Visits: 354

Personal HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set... Platforms: Windows

License: Freeware Size: 22.54 MB Download (29): Personal HelpDesk for Outlook Download

Released: June 23, 2012  |  Added: June 23, 2012 | Visits: 334

Team HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically... Platforms: Windows

License: Freeware Size: 53.82 MB Download (32): Team HelpDesk for Outlook Download

Released: August 05, 2012  |  Added: August 05, 2012 | Visits: 321

Team HelpDesk for Outlook & SharePoint Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically... Platforms: Windows

License: Shareware Cost: $750.00 USD Size: 44.93 MB Download (30): Team HelpDesk for Outlook & SharePoint Download

Released: October 04, 2012  |  Added: October 04, 2012 | Visits: 450

HelpSTAR - Help Desk Software Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management ·... Platforms: Windows

License: Shareware Cost: $4995.00 USD Size: 129.26 MB Download (107): HelpSTAR - Help Desk Software Download

Released: September 15, 2012  |  Added: September 15, 2012 | Visits: 488

ShopKeeper for Mac Advanced reporting * Multiple security levels * Till management * Color/size tracking * Tracks serial numbers on sales * Eleven payment types * Split tendering * Accounts payable * Accounts receivable * Currency conversion * Consignments * Detailed client history reports * Monthly statements *... Platforms: Mac

License: Shareware Cost: $595.00 USD Size: 58.6 MB Download (30): ShopKeeper for Mac Download

Added: August 27, 2013 | Visits: 192

NagioSLA Nagios is one of the most popular open source monitoring systems. It only lacks one major feature - Service Level Management/Reporting. Platforms: *nix

License: Freeware Size: 10.24 KB Download (16): NagioSLA Download

Released: January 26, 2012  |  Added: January 26, 2012 | Visits: 133

Back of the Napkin This is a quick, high-level calculation app for commercial real estate. It allows you to do two very simple commercial real estate calculations: - Use NOI (Net Operating Income) and Cap Rate (Capitalization Rate) to calculate a Price on Commercial Real Estate. - Use loan parameters (Interest... Platforms: iOS

License: Freeware Size: 204.8 KB Download (7): Back of the Napkin Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 152

SmartCards: Customer Service Level 3 Level 3 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you... Platforms: iOS

License: Freeware Size: 8.7 MB Download (8): SmartCards: Customer Service Level 3 Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 162

SmartCards: Customer Service Level 2 Level 2 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you... Platforms: iOS

License: Freeware Size: 8 MB Download (8): SmartCards: Customer Service Level 2 Download

Released: June 27, 2012  |  Added: June 27, 2012 | Visits: 373

Easy Network Service Monitor Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets and can... Platforms: Windows, Not Applicable

License: Shareware Cost: $99.00 USD Size: 2.38 MB Download (65): Easy Network Service Monitor Download

Released: September 01, 2008  |  Added: April 07, 2009 | Visits: 1.727

VI Service Desk The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation. Features: -Fully Web and Notes Client enabled -End User Self Help... Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM

License: Commercial Cost: $900.00 USD Size: 3.66 MB Download (294): VI Service Desk Download

Released: June 28, 2009  |  Added: July 02, 2009 | Visits: 1.256

Serio IT Service View Pro Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one. Define one or more Service Level Agreements for the devices you are monitoring. The reports scheduler can email availability and downtime graphs and statistics for those... Platforms: Windows

License: Shareware Cost: $280.00 USD Size: 5.6 MB Download (100): Serio IT Service View Pro Download

Added: June 26, 2013 | Visits: 219

Noise Level Noise Level Calculation Noise Level Many types of noise can be eliminated during data collection or post-processing. Noise removal during data collection is preferable. Noise that cannot be removed will increase Sv measurements and bias in situ TS measurements, leading to errors in fish density... Platforms: Mac

License: Shareware Cost: $0.00 USD Size: 524 B Download (18): Noise Level Download

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